The Lykeey app allows you to shop directly from your smartphone or tablet. Browse by product or category, save items to your wish list, and sync your shopping bag and wish list with your customer account.
Download the free Lykeey App and enjoy a safe and secure online shopping experience.
How to return your order?
Step 1: Returns must be made within 28 days of receipt. To return your unwanted items, please mark on your delivery note which you would like to return using the reason codes provided.
Step 2: Return your items in the original packaging (if possible), with the tags still attached. We're unable to accept returns for any pierced jewellery, cosmetics, perfume where the cellophane packaging has been removed or any underwear or swimwear where the hygiene seal has been removed.
Step 3: Return your items to the address written below. Do not send back to our supplier. The cost of returns is payable by you and we wont reimburse this.
Return using a method of your choice to the below address. We will not reimburse the cost of this return.
When will I receive my refund?
It can take up to 14 days for your return to be fully processed.
We will email and confirm, once your return is received and the refund is being processed.
Your original payment method will be refunded. It may take 2-3 days to clear depending on your bank.
The refund could appear on your account around the time of purchase or the time of refund.
If you selected express delivery the express shipping costs, it will not be refunded.